During 2024, RLH Properties achieved a consolidated 3.2% reduction in total energy consumption, along with relevant improvements in operational efficiency:

• –7% in energy intensity per m² of built space
• –6% in energy intensity per occupied room

These results position the company above regional and global improvement averages in the sector.

Outstanding progress by property:

• Andaz Mayakoba: –12% in electricity consumption per occupied room
• Banyan Tree Mayakoba: –10.5% in electricity consumption and –14% in fuel consumption
• Fairmont Mayakoba: –5.7% in energy intensity per room
• Rosewood Mayakoba: –15% in LP gas consumption
• One&Only Mandarina: –11.5% in electricity consumption and –12.5% in intensity per room

Significant reductions in greenhouse gas (GHG) emissions were recorded, reflecting concrete progress toward low-carbon operations.

• Andaz Mayakoba:
  • –21% in total emissions (scope 1 and 2)
  • –19% in emissions intensity per occupied room
• Four Seasons Mexico City:
  • –5% in total emissions
  • –8% in emissions intensity per room

These results position portfolio assets as benchmarks in environmental efficiency within the luxury hospitality segment.

Responsible water resource management is a priority, especially in water-stressed areas.

• Four Seasons Mexico City:
  • –5% in water consumption intensity per occupied room
  • Implementation of rainwater harvesting, greywater recycling, and staff training
• Andaz Mayakoba:
  • –4% in water consumption intensity per occupied room

Through comprehensive waste management plans focused on recycling and reuse:

• On a consolidated level, only 40% of generated waste was sent to landfills, far exceeding the regional sector average.

Outstanding result:

• Andaz Mayakoba:
  • –33% in total waste generation
  • –34% in waste intensity per occupied room

Since 2020, RLH Properties has promoted the "La Suma de Todos" program, focused on supporting educational and environmental projects in the communities where it operates. The program invites guests to donate USD $1 per night, an amount that is fully matched by the company.

2024 Results:

• $5.4 million pesos in total donations
• 9,284 people benefited, almost 40% more than in 2023
• 37% of beneficiaries linked to educational programs

These initiatives strengthen local talent development and contribute to the company's long-term social and operational sustainability.

Through the "RLH Al Rescate" program, the company recovers surplus food fit for human consumption and allocates it to vulnerable populations, while reducing the environmental impact of operations.

2024 Results:

• 4.8 tons of food rescued
• Nearly 16,000 portions delivered
• 3 tons of CO₂ equivalent avoided

At RLH Properties, equity is a measurable practice. During 2024, the company maintained fair and transparent compensation policies, as well as balanced female participation in leadership positions.

2024 Key Indicators:

• Gender pay gap: -2%, favoring women on average
• 46% female participation in leadership positions
• 50% female representation in managerial positions

These results reflect RLH Properties' ongoing commitment to equal opportunities and women's leadership development.

During 2024, RLH Properties obtained a rating of 98/100 in the Corporate Integrity Index (IC500), which evaluates the quality and transparency in the disclosure of integrity policies of the main companies in Mexico.

This result reflects sustained evolution in the company's performance, rising from 5.9 points in 2019 to 98 points in 2024, consolidating RLH Properties as a benchmark in ethics, transparency, and corporate integrity within the sector.

In 2024, several hotels in the RLH Properties portfolio were recognized with Michelin Keys, an international system that distinguishes hotels for their excellence in service, attention to detail, and quality of guest experience.

Awards received:

• One&Only Mandarina — Michelin Guide | Three Key Hotel
• Rosewood Mayakoba — Michelin Guide | Two Key Hotel
• Banyan Tree Mayakoba — Michelin Guide | Two Key Hotel

These recognitions position the portfolio hotels as benchmarks of excellence in the luxury hospitality segment.